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Tickets not registered

Posted: November 21, 2018 at 3:12 pm

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JeffChahal

November 21, 2018 at 3:12 pm

Hi,

I’ve had a transaction go through as far as the PayPal payment has been made but I can find no trace of the ticket being registered under that name. Can I find the transaction from the PayPal payment ID somehow?

Thanks
Jeff


Josh

  • Support Staff

    •

November 21, 2018 at 5:54 pm

Possibly. You could also check the timestamps in Event Espresso > Transactions.
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Updated by Josh 6 years ago ago

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