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sideways8
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April 29, 2019 at 3:21 pm
We are trying to add new dates and times as well as tickets to existing events. The new dates and times are working fine but we are unable to save new tickets. When we add the ticket, we can associate it with and date and time. When we update the event, it gets deleted.
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Josh
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April 29, 2019 at 3:28 pm
Hi,
If there are more than a few datetimes & tickets for the event in question, then what’s likely happening is the server’s max_input_vars limit was reached, so it will not process the newly added tickets (which are additional form inputs beyond the limit).
What you can do is contact your webhost and ask them if they can raise the limit. For example if the current limit for max_input_vars is 1000, maybe they can raise the limit to be 2000.
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sideways8
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April 30, 2019 at 8:35 am
This worked perfect. Thank you!
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