Support

Home › Forums › Event Espresso Premium › Tickets are not being sent

Tickets are not being sent

Posted: August 19, 2023 at 4:57 am

Viewing 1 reply thread


netzmeister

August 19, 2023 at 4:57 am

Hi there!

Messages regarding Registrations are sent, but not those with the ticket information…and I can’t find a solution.

Can you help?

Thanks,
Alexander


Rio

  • Support Staff

    •

August 20, 2023 at 8:12 pm

What messages that are sent, and what are not?

If you look within Event Espresso -> Messages -> Message Activity
Do you see the users emails listed there? If so what color ‘status bar’ do the messages have? (the bar to the left of the message).

thanks
Viewing 1 reply thread

The support post ‘Tickets are not being sent’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Rio 1 year, 1 month ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso