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Tickets are not being sent

Posted: August 19, 2023 at 4:57 am

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netzmeister

August 19, 2023 at 4:57 am

Hi there!

Messages regarding Registrations are sent, but not those with the ticket information…and I can’t find a solution.

Can you help?

Thanks,
Alexander


Rio

  • Support Staff

    •

August 20, 2023 at 8:12 pm

What messages that are sent, and what are not?

If you look within Event Espresso -> Messages -> Message Activity
Do you see the users emails listed there? If so what color ‘status bar’ do the messages have? (the bar to the left of the message).

thanks
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Status: closed

Updated by Rio 1 year, 4 months ago ago

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