Support

Home Forums Pre-Releases Ticketing App of EE4

Ticketing App of EE4

Posted: February 4, 2015 at 7:23 am

Viewing 7 reply threads


Andriy

February 4, 2015 at 7:23 am

I have used the EE3 ticketing app for one of our events and it worked well. Now post recently I tried to use the beta barcode scanning and let me tell you it is a huge step back.
Hopefully you are working on porting the app into the EE4 because barcode scanning the way it is setup now is cumbersome.
One core example (amongst many) why we cannot use the EE4 barcode scanning is that it seemed to require a person to have a physical printed ticket as opposed to be able to scan the barcode on their mobile devices as at least the scanner i purchased ($250 one) does not seem to read off the phone glass. People are complaining about having to print tickets as opposed to just bringing it in on their phones like we did with the EE3.
I would encourage the development team to consider bringing the app into the EE4 so that we can get the app functions back and not have to use a cumbersome computer to scan people in.


Josh

  • Support Staff

February 4, 2015 at 7:52 am

Hi Andriy,

Thank you for your feedback.

One other option you do have is to use a CCD barcode scanner instead of a laser scanner. CCD barcode scanners have the capability to read screens.


Andriy

February 4, 2015 at 8:01 am

Ok, I will look into the CCD scanner. Does that mean i need to use different type of barcode on my receipts?
Thanks


Josh

  • Support Staff

February 4, 2015 at 8:09 am

Not necessarily. It will depend on which barcode types the scanner supports. So if the barcode type that you use now is supported by the CCD scanner, you will not need to change the barcode type.


Aaron Ireland

February 4, 2015 at 1:31 pm

Does the barcode scanner plugin give the option to use QR codes instead?


Josh

  • Support Staff

February 4, 2015 at 9:47 pm

Hi Aaron,

The library we use in the barcode scanner add-on is built to work with qr code scanners and barcode scanners. I have only tested the add-on with a barcode scanner, but if you have a qr code scanner and would like to try it out, the barcode scanner add-on is active over on demoee.org.

You can sign up for a demoee.org account here:

https://eventespresso.com/pricing/test-drive-event-espresso-4/


Aaron Ireland

February 4, 2015 at 10:40 pm

Okay, I’m confused. When registering in the demo event, the ticket has a QR code, where in the plugin page the tickets have barcodes. Am I missing something?


Josh

  • Support Staff

February 5, 2015 at 7:16 am

Hi Aaron,

Can you explain what you mean by plugin page? The demo ticket has both a barcode and a qr code on it.

Viewing 7 reply threads

The support post ‘Ticketing App of EE4’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso