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[TICKET_URL] shortcode does not funtion in newsletter message type

Posted: September 24, 2015 at 1:57 pm

Viewing 5 reply threads


utahhockey

September 24, 2015 at 1:57 pm

We have sent reminder emails in the past using the messages email type with [TICKET_URL]. It is no longer functional. Please help ASAP!


utahhockey

September 24, 2015 at 1:58 pm

It doesn’t work in custom messages either.


utahhockey

September 24, 2015 at 2:01 pm

FYI, I think Seth corrected this for us last year.


utahhockey

September 24, 2015 at 4:31 pm

Any updates? I really must have this in the next few hours…


Lorenzo Orlando Caum

  • Support Staff

September 24, 2015 at 5:11 pm

Hi AJ, you can use the [RECIPIENT_TICKET_URL] shortcode:

Click the link below to get your ticket:

[RECIPIENT_TICKET_URL]

We look forward to seeing you at the event!

Also, please do be sure that the ticketing add-on is activated. I made that mistake when testing this out prior to replying to your support post.

Thanks!


Lorenzo


utahhockey

September 24, 2015 at 5:31 pm

Awesome! Thank you so much!

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