I’m using the EE3-version on mythnacht.be. I’m having some issues with the ticket-link in the confirmation-mail towards the clients, especially in mails for multiple attendants.
In the beginning it seemed quite random, but after a few cases I detected it was mainly the 8th ticket-link in a mail, and only that one!! Users can order up to 10 tickets at once, and the link behind ticket nr. 8 is mostly “corrupted”.
Can you please give me with some feedback on this issue? Can I perhaps disable the “ticket_launch”-hook and use a normal “donwload” instead? How can I do this?
A little update on this issue. In one of the latest emails send, the ticket-link did not contain my website-address. This was the corrupt link:
http:/?ticket_launch=true&id=2073&r_id=3-57f6b10053509&html=true
So it’s not always messed up with ascii-characters.
Viewing 1 reply thread
The support post ‘Ticket_Launch link contains asci-characters (line-break)’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.
If you would like help from the Event Espresso staff, then please purchase a support license right now so you can create a support topic in our premium support forums.