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Ticket_Launch link contains asci-characters (line-break)

Posted: October 12, 2016 at 5:49 pm

Thomas Van Geel

October 12, 2016 at 5:49 pm


I’m using the EE3-version on I’m having some issues with the ticket-link in the confirmation-mail towards the clients, especially in mails for multiple attendants.

Sometimes one of the ticket-links (ticket_launch) mentioned in the email is contructed wrong, it contains weird ascii-chars:

In the beginning it seemed quite random, but after a few cases I detected it was mainly the 8th ticket-link in a mail, and only that one!! Users can order up to 10 tickets at once, and the link behind ticket nr. 8 is mostly “corrupted”.

Can you please give me with some feedback on this issue? Can I perhaps disable the “ticket_launch”-hook and use a normal “donwload” instead? How can I do this?



Thomas Van Geel

October 12, 2016 at 6:03 pm


A little update on this issue. In one of the latest emails send, the ticket-link did not contain my website-address. This was the corrupt link:

Where i’d expect it to be:

So it’s not always messed up with ascii-characters.

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