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AllanDavidBush
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April 19, 2017 at 9:36 am
1. I am using the Avada Theme and having a difficult time formatting the ticket selector table to fit the 2 column layout (2/3 1/3) that I am using.
2. In addition, my testers have reported that they can not select the Qty drop down (unclickable).
3. Lastly, there is an issue with firefox and explorer showing a vertical scroll bar that I can’t seem to fix with overflow x: hidden css. Maybe I am not using the correct selector?
I’ve used your product before but first time with Avada Theme. The page needs to be functional asap. I am also opening a support ticket with a support token.
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Josh
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April 19, 2017 at 9:59 am
Hi there,
We’re looking into this. Can you post a screenshot of issue 3?
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AllanDavidBush
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April 19, 2017 at 10:29 am
https://goo.gl/photos/MbCugXNCJQB7N6Dc6
This is from Firefox latest version of browser.
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Josh
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April 19, 2017 at 11:08 am
OK so for issue 3, you can add the following custom CSS:
.tkt-slctr-tbl-wrap-dv {
overflow-x: visible !important;
}
That will override Avada’s CSS that sets this:
.table-1, .table-2, .tkt-slctr-tbl-wrap-dv {
display: block;
overflow-x: auto;
}
With issue 2, did the testers previously visit the site? The reason I ask is because we haven’t been able to reproduce the issue with the Qty. Selectors not working in any browser testing. If they have previously visited the site, they may need to clear their browser cache if any JavaScript files are getting loaded from the cache, which could potentially cause some issues there.
With issue 1, we’ll probably add some extra markup via action hooks to get the ticket selector table to use the same Avada column layout. If that works, we’ll put that code into a plugin.
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AllanDavidBush
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April 19, 2017 at 11:56 am
I will confirm the bug with a different set of testers. I could be due to security at their office… that’s a stretch. But worth a look.
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Josh
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April 19, 2017 at 12:10 pm
Update:
I added a custom template to the /wp-content/uploads/espresso/templates directory on your server that includes the Avada Fusion builder wrappers around the ticket selector. This way the ticket selector uses the same layout as the content above it.
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AllanDavidBush
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April 19, 2017 at 12:12 pm
It looks great. Thanks! I will hear from the client soon about the drop downs. Great response and turn around.
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AllanDavidBush
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April 19, 2017 at 12:36 pm
Ok, looks like a user error on the drop down issue. So that is not an issue.
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