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Ticket Selector Not Working [EMERGENCY]

Posted: July 25, 2017 at 1:34 pm

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ronmkraft

July 25, 2017 at 1:34 pm

The ticket quantity selector dropdown doesn’t work on Mobile devices. See an example:


Josh

  • Support Staff

July 25, 2017 at 1:51 pm

Hi ronmkraft,

Those select options there appear to have been disabled by the active WordPress theme. Where might I be able to download a copy of that theme to investigate further?


ronmkraft

July 25, 2017 at 2:14 pm

Everything was working fine until 30 minutes ago. Not aware of any changes made to theme or CSS. How can I privately give you access to backend?


Josh

  • Support Staff

July 25, 2017 at 2:16 pm

Hi there,

May I ask what’s been changed since 30 minutes ago? You can complete the form on this page to send access.

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