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Jamie Jennings
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January 23, 2018 at 1:56 pm
I just created 4 new events and all the sudden the ticket selector is not on the page. I’ve never had this problem and haven’t changed anything with our site since creating events a few months ago.
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Josh
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January 23, 2018 at 2:20 pm
Hi Erin,
Can you post a link to the page where the ticket selector isn’t displaying so we can investigate?
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Jamie Jennings
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January 23, 2018 at 3:00 pm
I just realized the event was private so I made it public.
/events/mulan-rising-5th-9th-grades/
And here’s another event we have that works fine.
/events/spring-2018-troupe-alumni-class/
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Josh
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January 23, 2018 at 3:16 pm
Hi Erin,
I checked that page and it appears someone has added some CSS with the intent to hide the ticket selector. Here’s a screenshot of the page’s source that shows the CSS:
https://slack-files.com/T02SY781D-F8YHQPW0P-18878bb055
It’s not clear where that CSS is from, it’s possibly coming from one of the theme’s template files. Is it possible to check with the individual that works on the site’s theme and see if they can remove that CSS?
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Jamie Jennings
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January 23, 2018 at 3:41 pm
That’s weird. Why would it be on one and not the other? I’ll check with our web person.
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Jamie Jennings
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January 23, 2018 at 5:24 pm
thanks issue has been resolved.
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