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Ticket selector not showing

Posted: December 18, 2017 at 11:23 pm

Viewing 4 reply threads


SummitWebAdventures

December 18, 2017 at 11:23 pm

This is becoming so frustrating. I can not get the ticket selector to show on the event page. http://housingnetwork.summitweb.us/classes/fast-track/ without a featured image. If I display a featured image the ticket selector will display. If I don’t it will not.

This is seriously frustrating!


Josh

  • Support Staff

December 19, 2017 at 8:48 am

May I ask does the ticket selector display on that page if you click on Customize on the WP toolbar, then preview a different theme? The reason I ask is because this may be an issue with the Divi theme.


SummitWebAdventures

December 19, 2017 at 6:15 pm

it was working until yesterday. Then all hell broke loose. Not sure what happened. But i need to figure out a solution


Tony

  • Support Staff

December 20, 2017 at 5:23 am

Ok, but does it work when you run through the steps Josh suggested?

What happened yesterday on the site? Did you run updates to the theme/plugins?


Josh

  • Support Staff

December 20, 2017 at 5:29 am

A solution can be found by following a troubleshooting process. If it’s found that the missing ticket selector issue is resolved by previewing another theme, then we can take a dive into Divi next.

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