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Ticket Selector not loading mobile responsive

Posted: February 19, 2020 at 3:29 pm

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botanicwise

February 19, 2020 at 3:29 pm

We are using the Astra Pro theme with Elementor. The ticket selector shortcode does not load a mobile responsive view. Since our site is not yet launched, it is behind a network login. I can provide this to you directly.


Josh

  • Support Staff

February 20, 2020 at 9:29 am

Hi,

Can you check to see if the ticket selector’s stylesheet (ticket_selector.css) is loading on the page? If you can’t check, you can complete the secure form on this page and we can investigate further:

https://eventespresso.com/send-login-details/


botanicwise

February 25, 2020 at 11:28 am

Hey Josh, thanks for the response. For some reason, I didn’t get notification of your answer. At this point, I’ve already resolved the issues on my own. Thanks!

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