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Ticket Selctor feature not showing up

Posted: October 19, 2017 at 12:19 pm

Viewing 4 reply threads


Brandon Gannon

October 19, 2017 at 12:19 pm

Hi,

I just created a new event in EE4 but for some reason the ticket selector feature on the bottom of the page is not appearing. This hasn’t happened before. Any ideas?

https://lacphoto.org/events/an-evening-with-amy-arbus-oct-26-2017/

Brandon


Josh

  • Support Staff

October 19, 2017 at 12:28 pm

Hi Brandon,

This looks like some customizations to your site took a wrong turn somewhere along the way. Here’s a screenshot to help explain:

https://www.evernote.com/l/AASlk5Dj4cFIV6pVc_I0JjDJO3JwBoXQdZU

For some reason there are actually two ticket selectors on the page, and they’re hidden with CSS.


Brandon Gannon

October 19, 2017 at 4:53 pm

Hi Josh,

Okay, thanks for the information. I have passed this along to our web master. He’s working on fixing the coding. As it stands now the ticket selector does appear but it’s listed twice.

https://lacphoto.org/events/an-evening-with-amy-arbus-oct-26-2017/

Brandon


Josh

  • Support Staff

October 19, 2017 at 5:32 pm

They may need to undo the customization that’s causing the ticket selector to display twice.


Brandon Gannon

October 19, 2017 at 5:35 pm

Okay thanks Josh. I’ll send your note to our webmaster.

Thanks!
Brandon

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