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Ticket sale start date appearing instead of event date in events list

Posted: May 31, 2017 at 5:01 pm

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deafchildrenaustralia1

May 31, 2017 at 5:01 pm

Using EE4 Premium with Stripe payment gateway – no add-ons, brand new install. Instead of the event date showing on the default event list, the ticket sale start date replaces it. The individual events themselves are fine and show the correct date but the collective page will only show ticket start date, which makes it look like all my events have passed. I don’t think this is supposed to happen so some advice would be great. Thanks in advance.

WordPress Version: 4.7.5
PHP Version: 5.4.45
MySQL Version: 5.5.54
Event Espresso Version: 4.9.39.p
WordPress Address (URL): https://deafchildrenaustralia.org.au
Site address (URL): https://deafchildrenaustralia.org.au


Tony

  • Support Staff

May 31, 2017 at 5:55 pm

Hi there,

The date that is displaying is not the actually ‘ticket sale start date’, it’s the post publish date and is being output by your theme rather than EE.

You can hide that section completely using some CSS if that will work?

.post-type-archive-espresso_events .espresso_events .gdlr-blog-info {
    display: none;
}

You can add that to your theme through Dashboard -> Appearance -> Customize -> Additional CSS.

To swap out the date shown there for the actual event date will require custom coding for the template used within your theme, this would need the help of a developer.


deafchildrenaustralia1

May 31, 2017 at 7:15 pm

Thank you so much Tony for the advice. I’ll just hide it for the time being and consider solutions for the future. Much appreciated!

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