Support

Home Forums Event Espresso Premium Ticket registration information not showing up.

Ticket registration information not showing up.

Posted: May 4, 2015 at 10:00 am

Viewing 2 reply threads


Michael Winter

May 4, 2015 at 10:00 am

We have 3 events (Individual, Single Parent & Couple) where 2 of the tickets (Kid’s Track & Teen Task Force) in each of those events can be selected and paid for, but the registration information does not show up for them (the expiration dates are 5/11/15). When we look in the registrations listing, the primary tickets show up only. In Stripe the payment went through in full – with the tickets that are not showing up being paid for. Everything has been running smoothly until this last weekend.

WordPress Version:
4.1.4
PHP Version:
5.3.29
MySQL Version:
5.5.42
Event Espresso Version:
4.6.9.p
WordPress Address (URL):
http://www.inch.org
Site address (URL):
http://www.inch.org

Plugins:
WP Retina 2x
Word Press SEO
WooCommerce USPS Shipping
WooCommerce Stripe Gateway
WooCommerce
Vamtam Push Menu
The Events Calendar
Simple 301 Redirects
Seamless Donations
Responsive Image Maps
MemberPress Business Edition
MailPoet Newsletters
Love It
LayerSlider WP
JP Widget Visibility
Hide this part
Flamingo
Event Espresso…numerous
Contact Form 7
bbPress
Another WordPress Classified Plugin
Akismet
Ads by datafeedr.com


Michael Winter

May 4, 2015 at 10:50 am

It is working now. Just updated Event Espresso plug ins. Have not yet updated WordPress 4.2.1. Still would like to know why those 2 tickets “broke” when nothing else had changed.


Lorenzo Orlando Caum

  • Support Staff

May 4, 2015 at 3:15 pm

Hi Michael, if those tickets had a long description or long name, then they likely broke with the WP security release from early last week.

Can you confirm that the issue is now fixed?


Lorenzo

Viewing 2 reply threads

The support post ‘Ticket registration information not showing up.’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso