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Ticket quantity not working on mobile

Posted: January 27, 2020 at 10:18 am

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Richard_Borges

January 27, 2020 at 10:18 am

I’m working on a clients site and the quantity dropdown isn’t working on mobiles, we are using the latest version of the plugin (4.10.3.p). But when a user selects a quantity the box doesn’t change, but if you click the register button the quantity was changed.

I have checked the browser console and there are no errors which have been thrown.

Any help would be appreciated!


Tony

  • Support Staff

January 27, 2020 at 10:40 am

Hi Richard,

It looks like the issues is from some JavaScript in your site’s theme (fancySelect to be specific).

For me the select option does change and submits, however, the input is hidden behind an overflow. If I disable JavaScript on the page the select option works as expected.

Which device are you using?

Try adding:

.tkt-slctr-tbl {
    overflow-x: initial!important;
}

To Appearance -> Customize -> Additional CSS on your site, does that help at all?

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