When a customer displays a ticket that was received by mail the price shown is incorrect, The payment is processed correctly at the correct price but the price shown on the ticket is not correct.
For example
Ticket Price : R170 (Paid Correct Amount)
Ticket Price Displayed on the Ticket :R1,701.00 (ZAR)
– We use the following shortcode: [TICKET_PRICE].
– Localization is “SOUTH AFRICA”.
– Currency Decimal Places: “2”
– Currency Decimal Mark: “.”
– Currency Thousands Separator: “,”
– Event Espresso – 4.9.45.p
That’s strange. Normally the ticket price displayed on the ticket will match the set price. Can you complete the form on this secure page so we can investigate further?
Viewing 1 reply thread
The support post ‘Ticket Price – Displaying Incorrectly on Ticket’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.
Support forum for Event Espresso 3 and Event Espresso 4.