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mercer
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September 15, 2016 at 2:43 pm
Maybe you’ve covered this topic, but I guess I still don’t understand what to do.
In EE4, I created my New Event and even created a custom ticket. However, when I preview the ticket, it doesn’t show any of the info for my New Event, it’s still showing info for the last event I created (name of event, date, time, etc.). I guess I could delete the previous event from the system, and that would solve the problem, but what if I wanted to sell tickets simultaneously to two events? How do I get the system to generate two different tickets?
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Tony
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September 15, 2016 at 3:37 pm
Hi there,
Are you using the ‘Preview’ feature within the template itself? If so that’s just designed to provide a visual of how your ticket will look, it pulls in whichever information it can to build out the ticket currently.
The best way to test your ticket is to add a registration to the event, then go to:
Event Espresso -> Registrations
or view the Registrations for that that specifc event by going to:
Event Espresso -> Events -> {Hover over event} -> Registrations
Now on that list under ‘actions’ you’ll see a ticket icon, click on that, does it show the correct details?
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mercer
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September 16, 2016 at 8:55 am
Yes, the correct details did show when I added a registrant.
Thank You.
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Lorenzo Orlando Caum
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September 16, 2016 at 10:49 am
Hello,
Were there any other questions that we could help you with on the messages system?
You may find this intro to the messages system helpful:
http://enzo12.com/training/introduction-to-the-messages-system-in-event-espresso/
—
Lorenzo
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