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Ticket past dates discount

Posted: August 18, 2023 at 5:04 am

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mtcEventsEspresso

August 18, 2023 at 5:04 am

Hi,

Is it possible to configure ticket discounts to work in a specific way:

We have a recurring event, let’s call it “Drawing class” which have 5 dates. And we have a ticket “Class ticket” which will allow customers to attend to this class on all 5 dates, which will cost 50 GBP.

What we want is when one of the dates expires, ticket to automatically discount by X%. So, if I am to join drawing class in the middle when there are only 2 dates available ticket would cost like 50% less.

Hope that make sense.

Thanks,


Tony

  • Support Staff

August 18, 2023 at 7:53 am

Hi there,

So…. yes, but I don’t think in the way you are currently expecting. You don’t give a ‘discount’ on the current ticket for this, you create multiple tickets, each with the correct pricing and then set the sell from and sell until dates to work how you need them.

So lets day you have:

Day 1 – 1st September 2023
Day 2 – 8th September 2023
Day 3 – 15th September 2023
Day 4 – 22nd September 2023
Day 5 – 29th September 2023

Class Ticket 1 Sell from “now” and Sell until 1st September – $50

Class Ticket 2 Sell from Sell from 2nd September, Sell Until 8th September – $45

Class Ticket 3 Sell from Sell from 9th September, Sell Until 15th September – $40

Class Ticket 4 Sell from Sell from 16th September, Sell Until 22nd September – $35

Class Ticket 5 Sell from Sell from 22nd September, Sell Until 29th September – $30

I’m just making random numbers up but you can see you basically have ticket that set the max price at the beginning, goes out of sale and the ‘next’ ticket prices up any registrations, until the next, and so.

Does that make sense?


mtcEventsEspresso

August 24, 2023 at 5:20 am

Hi Tony,

Yes, that makes sense.

Thank you for your reply!


Tony

  • Support Staff

August 24, 2023 at 11:49 am

Just so you know, you can remove ‘expired’ tickets (those where the sell until date has passed) from the ticket selector in Event Espresso -> Events -> Templates (tab).

In those settings, you’ll find a ‘Ticket Selector Template Settings’ section. Set ‘Show expired tickets’ to No and save to remove those.

You can also hide ‘upcoming’ tickets (those where the sell from date has NOT yet passed) using some CSS:

.ticket-pending {
    display: none;
}

Just add that to Dashboard -> Appearance -> Customize -> Additional CSS.

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