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BDG
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June 7, 2016 at 11:35 am
1. I have an event with 2 other add ons. One including a donate option where a user can enter any amount. http://wnytssr.com
As it stands now, the user HAS to select only 1 of the 3 options which is incorrect. Also the user can’t enter a donation amount. How can I make it so the user can select any one (or all 3 options) if they choose? I want the user to be able to checkout with multiple tickets/options at the same time.
2. When I client on REGISTER from this page: http://wnytssr.com/?event=unity-1&event_date=2016-08-19 I get this error, “Error! Please enter your PayPal email address in payment options page.”. I already have my Paypal email in the options page? On other links, I can access the registration page ok? How can I clear this error?
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Lorenzo Orlando Caum
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June 7, 2016 at 12:21 pm
Hello,
It looks like you are transitioning to using Event Espresso for your events or it is running alongside another event management system.
I was able to find your event page here (http://wnytssr.com/events/), however, the one that you shared (http://wnytssr.com/?event=unity-1&event_date=2016-08-19) in your support post is not running through Event Espresso.
On your first question about the donation amounts, variable donations where you enter an amount of your choice is not currently available but is on our feature request list:
https://trello.com/c/qO6ExJor/14-pay-what-you-want-donation-option
As a workaround, you can create fixed values (e.g. $25, $50, $100).
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Lorenzo
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BDG
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June 7, 2016 at 1:35 pm
OK but I still need to know how I can make all 3 tickets available for purchase? Now, only 1 can be selected. Please advise.
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Lorenzo Orlando Caum
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June 7, 2016 at 3:02 pm
Hello,
You can increase the value of the maximum ticket options setting which appears near the top right area of the event editor and then save changes:
http://cl.ly/2f1N001U3S12
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Lorenzo
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BDG
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June 8, 2016 at 8:26 am
I don’t think you are understanding here. I have those already set to 1,000 tickets (in ticket options settings). https://dl.dropboxusercontent.com/u/5977107/Screen%20Shot%202016-06-08%20at%2010.23.54%20AM.png
Please try to checkout with all 3 items. You can’t. You can only select one item and checkout. http://wnytssr.com/events/western-new-york-twelve-step-spiritual-retreat-unity-1/
I need to be able to have all 3 items able to be purchased. How can I do this?
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Tony
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June 8, 2016 at 10:33 am
Hi there,
In the screenshot your setting the limit per ticket.
Within the event editor you can set the limit per total order – http://take.ms/dpYTd
So is the ‘Maximum number of tickets allowed per order for this event’ option currently set to 1 on your event? If so increase that value and you can select additional tickets at once.
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BDG
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June 8, 2016 at 12:59 pm
that worked. That you so much!
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