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seanrspence
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June 14, 2023 at 11:46 am
One of the ticket options only shows up on the events page when I am logged in to the WordPress editor.
https://www.dropbox.com/s/jdul3cv25gaj7sx/screenshot-apcalrocknranch.com-2023.06.14-10_42_15.png?dl=0
https://www.dropbox.com/s/9kvf3u3m452lgjm/screenshot-apcalrocknranch.com-2023.06.14-10_44_46.png?dl=0
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Garth
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June 14, 2023 at 12:48 pm
What are the capabilities assigned to the tickets? You can edit the tickets and see what you have set in the ticket details.
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Tony
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June 14, 2023 at 1:21 pm
Hi there,
Assuming you are using the advanced editor, click on the ‘hamburger’ icon on the ticket and then select ‘Edit ticket’.
A modal should show with details for that ticket, scroll down on that to get to the section Garth is referring to (if you have the WP User integration add-on enabled)
There is also a ‘Visibility’ option for the ticket:
https://monosnap.com/file/SontnR3c75KvcBkpNq6YmWnHhQR8PC
What is that set to?
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seanrspence
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June 14, 2023 at 2:15 pm
Visibility was set to “Admin.” That fixed it.
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Tony
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June 14, 2023 at 2:47 pm
Yep, admin only tickets will only show for admins 🙂
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