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Ticket Numbering, Also verification of input sent with approval letter

Posted: February 22, 2019 at 6:54 am

Viewing 7 reply threads


CNDigi

February 22, 2019 at 6:54 am

Two issues. Is there a way to have a ticket number starting at one and going up from there that are not interrupted by failed registrations? I have 200 tickets that will receive a free tee shirt, goody bag, and lanyard. The next 200 will get only the goody bag and lanyard. People want to know what # they are registered.

In my acceptance letter is there a way to send back to the registrant the info they entered for verification?
I am using this to sign up for a car show. I want to send something back with the registration saying please look over what you entered to ensure we have the details correct about your car…

Year Make Color…

Thanks


Tony

  • Support Staff

February 25, 2019 at 9:15 am

Hi there,

Is there a way to have a ticket number starting at one and going up from there that are not interrupted by failed registrations?

Not without custom development, you would need to add some code to the site that pulled a custom value from the event each time a registration was approved, saved the current value to the registration and incremented the value by one, its not something we have within Event Espresso core at this time.

In my acceptance letter is there a way to send back to the registrant the info they entered for verification?

My acceptance letter do you mean the EE ‘Registration Approved’ message or something else?

If it’s the Reg Approved message you can add additional details to it, do you want all of the questions they answered shown or just specific ones?


CNDigi

February 25, 2019 at 10:10 am

The Reg Approval would be a good spot to send the additional details on. I just cannot figure which of the short codes will allow me to show their registration info back on. If I can pick and choose what info I send back to them that would be great but if it is easier to send it all back I am okay with that.


CNDigi

February 25, 2019 at 11:16 am

The site is a registration for a car show. I am asking them to give me:

Name
Email
Phone
Address
Year of Car
Make of Car
Model of Car
Year of Car
Color of Car

I would like to show that info back to them as in:

Thanks for Registering. We look forward to seeing you at our event.
We have you registered to bring your:
Blue 1995 Mustang Fastback

Doe this make sense?


Tony

  • Support Staff

February 26, 2019 at 2:52 am

Yes, and you can do exactly what you are request (and/or send all questions/answers if needed).

To add a specific answer to the email you can use the [RECIPIENT_ANSWER_*] shortcode, which takes the questions ‘Question Text’ just after the * to know which answer you are referring to (note the question text must match the question text on the question exactly).

So for example with the questions you mentioned above you can do something like:

Thanks for Registering. We look forward to seeing you at our event.
We have you registered to bring your:
[RECIPIENT_ANSWER_*Color of Car] [RECIPIENT_ANSWER_*Year of Car] [RECIPIENT_ANSWER_*Make of Car] [RECIPIENT_ANSWER_*Model of Car]

To your registration approved message template by going to:

Event Espresso -> Messages -> Default message templates -> Registration Approved -> Edit Registrant.

(Message templates have multiple ‘contexts’ and each of those can be editing independently, so check you are on the right context for the registrant and not the admin, see HERE)

Then add the above, like this – https://monosnap.com/file/1JnYrLxtFj8YyWByYjKxC1CfB9SBG6

Then test a registration to confirm it works as expected.


CNDigi

March 1, 2019 at 11:07 am

Why can I not use [EVENT_TOTAL_SPOTS_TAKEN] in a message to the Email Registration Approved Template?

I want to say..

You are Registrant # [TXN_TOTAL_TICKETS]

This shows them that they are within the first 200 registrants… I works sending it to the admin. Why not the registrant?


CNDigi

March 1, 2019 at 11:14 am

Edit:

What I want is:

You are Registrant: [EVENT_TOTAL_SPOTS_TAKEN]


CNDigi

March 1, 2019 at 12:22 pm

Worked it out on my own.

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