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Ruud
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July 21, 2016 at 8:54 am
When I changed the default “Ticket Notice” which is send after you purchase the tickets by email, It don’t change.
I still get the regular version and not the changed version.
Contact me private so you can take a look at an event.
Gr. Ruud
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Josh
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July 21, 2016 at 9:09 am
Hi Gr. Ruud.
When you go to save your changes to the ticket notice template is there an error message?
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Ruud
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July 21, 2016 at 9:13 am
No, there isn’t any error.
And when I take a look, it looks like it has been changed. But when I do a test purchase, it still displays me the default version.
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Josh
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July 21, 2016 at 11:25 am
There are two Messenger contexts for the Ticket Notice template. One is the Primary Registrant context (which is disabled by default). The other one is the Registrant context. Did you make an edit to the Primary Registrant Ticket Notice, the Registrant context, or both? What you may be seeing is the result of editing one context, and viewing the message from the other context.
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Ruud
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July 21, 2016 at 1:26 pm
That did the trick! Thanks!
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