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Rhema South
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March 14, 2017 at 1:47 am
Good day guys
I was wondering if you can assist me. I have not been able to sort this out for over a year. Please can some help me.
When someone buys a ticket. On the payment confirmation from any pay gateway. All they get is the ticket code not the ticket name. Accounts is having a problem reconciling because we not sure what the payments for.I know we can track the code if we put effort into it but as a church we run up to 4 ticketed events a month. So this means alot of tickets are bought but we can figure out what the tickets are. All we need is the ticket name to be pulled onto the payment.
How can you assist me urgently?
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Tony
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March 14, 2017 at 4:03 am
Hi there,
Which version number of Event Espresso are you using and which payment method?
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Rhema South
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March 14, 2017 at 6:10 am
Hi Tony
Its by Event Espresso – 4.9.30.p And the pay gateway is payfast.
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Tony
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March 14, 2017 at 4:29 pm
The details sent over to the payment provide is done within its EE payment method, however we have not built a PayFast payment method.
I’m assumig you are using this: https://www.payfast.co.za/shopping-carts/event-espresso/
Is so you’ll need to contact the developer/support team for that payment method and have them update it to include the ticket name within the details they send to PayFast (or have them add a hook you can use to add those details yourself)
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