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Ticket Email not sending in Event Espresso

Posted: June 19, 2018 at 8:59 am

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theranchfm

June 19, 2018 at 8:59 am

On the latest version of event espresso. Purchased a support token so please contact asap.

Tickets have stopped sending. The confirmation of payment receipt is sending fine, but individuals are not receiving their tickets. Have about 100 people in 2 days not get anything. Please advise and troubleshoot accordingly.

Thank you


Josh

  • Support Staff

    •

June 19, 2018 at 9:04 am

Hi Steve,

I sent you an email advising to complete the Redeem a Support Token form. We can look into this as soon as receive the site access information.


theranchfm

June 19, 2018 at 9:10 am

Just sent, please call me if you need anything.
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Status: closed

Updated by theranchfm 6 years, 5 months ago ago

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