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Ticket Details (4)

Posted: April 20, 2018 at 11:55 am

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globaldisciples

April 20, 2018 at 11:55 am

When we try typing in ticket details it changes the letters into non-sense garbled up letters.


Josh

  • Support Staff

    •

April 20, 2018 at 11:57 am

Hi there,

Usually this type of thing will happen because of a plugin conflict. You can rule out a plugin or theme conflict is by installing the Health Check plugin, then go to WP → Dashboard → Heath Check → Troubleshooting. There you’ll Enable Troubleshooting Mode, then once that’s activated you’ll reactivate Event Espresso only via the Health Check’s Troubleshooting item in the WP admin bar. At that point, can you check to see if the issue persists?
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Josh 6 years, 7 months ago ago

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