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mlupton
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May 13, 2017 at 6:51 am
When the Ticket Description is entered, it inserts the text backwards
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Tony
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May 15, 2017 at 3:48 am
Hi there,
On testing this I can’t see any issues with the ticket description – http://take.ms/Y4DMI
Is this happening for you on the front end or the admin?
Can you add a screenshot that shows the problem?
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
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mlupton
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May 15, 2017 at 2:25 pm
Please view http://adarockhampton.org.au/index.php/events/2017conf/, once you click +show details you will see under description that all text is in reverse order
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Tony
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May 15, 2017 at 4:08 pm
Does it look correct within the ticket editor after you have saved the ticket description?
It doesn’t appear to be from CSS so it is likely something hooking the save, are you using any multi-language plugins or anything that may add support for rtl languages?
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mlupton
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May 15, 2017 at 4:17 pm
As I type the text it is inserting in reverse – the change is immediate.
I have the stadard Microsoft language installed for English-Australia, nothing else installed, no plug-ins.
Odd thing is this only happens for the Description Field – whenever I type in other fields within the EE Add-in the text appears as it should
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Tony
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May 15, 2017 at 4:19 pm
I have the stadard Microsoft language installed for English-Australia, nothing else installed, no plug-ins.
Microsoft language?
Odd thing is this only happens for the Description Field – whenever I type in other fields within the EE Add-in the text appears as it should
Hmm, I’ve not seen that before.
Can I take a look within the admin? If so you can send temporary login details using this form:
https://eventespresso.com/send-login-details/
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mlupton
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May 15, 2017 at 4:33 pm
You can use tempuser – send me an email address for registration password
By Microsoft language I meant Language Pack installed through the standard windows setup. I doubt this to be the problem
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Tony
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May 15, 2017 at 4:51 pm
You can use tempuser – send me an email address for registration password
You can use any bogus details you prefer, then just send the login details using this form:
https://eventespresso.com/send-login-details/
By Microsoft language I meant Language Pack installed through the standard windows setup. I doubt this to be the problem
So your hosting on a windows server? Glutton for punishment? 🙂
I’m assuming self-hosted then?
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mlupton
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May 15, 2017 at 5:18 pm
No, sorry.
The Language pack I mention is on my own PC. The server wouldn’t have any odd plug-ins – it isn’t a Windows server. WordPress is a default install, no language plugins
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Tony
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May 15, 2017 at 5:38 pm
Ok, thank you for clarifying.
Just to note as I don’t know if you’ve sent them yet but we’ve not received any login details to look into this yet.
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mlupton
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May 15, 2017 at 5:42 pm
Yes I did send the login details at same time of sending previous message – will send again
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mlupton
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May 15, 2017 at 5:45 pm
Have just resent details
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Tony
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May 15, 2017 at 5:50 pm
Whilst I haven’t actually updated the event, I can add details to the fields without any problems – http://take.ms/2ZByL
Another ticket – http://take.ms/uUfnMr
Datetime – http://take.ms/jf4z0
Which browser are you using?
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mlupton
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May 15, 2017 at 6:26 pm
I’m using Windows 10 Edge. All the field data enters OK. It is only the Ticket Details field that reverses the entry. Feel free to pick any ticket and type a Ticket Description to test
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mlupton
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May 15, 2017 at 6:34 pm
OK, I just tried Internet Explorer and it didn’t insert the text in reverse.
Very odd!!
I’ll continue editing with Explorer. But maybe a suggestion of potential issues for the future?
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Josh
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May 15, 2017 at 8:12 pm
Hi there,
I went through and re-typed those fields (fixed them for you). It’s really strange that the text was reversed like that when you entered it. If you try and edit the fields I fixed using a different browser or another computer do they get reversed again?
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Josh
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May 16, 2017 at 7:26 am
Actually this MS support document may help:
https://support.microsoft.com/en-us/help/555940
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