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simplificarenet
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August 8, 2023 at 8:14 pm
The ticket date assignment UI is a little broken on my site. See image:
https://www.dropbox.com/scl/fi/whmgc8wo8n37w6oywrv0o/Screenshot-2023-08-08-210704-assign-dates.png?rlkey=1kmk0y52um2ngoxd8rdk30rsl&dl=0
I can trick it by re-sizing the browser window to mobile size. Is this something on my site going funky or a bug?
Thanks,
Michael
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Rio
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August 8, 2023 at 11:54 pm
I did check in my Laptop and Ipad and everything seems fine.
Can you clear your browser cache and perform a hard refresh
Can you also tell us what kind of device you are using and the browser.
thanks.
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Tony
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August 9, 2023 at 4:10 am
Hi Michael,
I suspect this is a plugin (or possibly a theme) conflict as it’s not something I can reproduce on any of my test sites.
Can I take a quick look in the admin and see if anything stands out?
If so, send temp login details using this form:
https://eventespresso.com/send-login-details/
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simplificarenet
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August 9, 2023 at 8:25 am
Hi Tony,
You are correct. It is a conflict with the iThemes Security Pro plugin.
Apologies for not trying the usual steps of troubleshooting ahead of making the post. It was late last night!
I have shared login details via your form, if you’d still like to have a look.
Michael
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Rio
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August 9, 2023 at 5:52 pm
Good to know you sorted this out. If you need anything just let us know.
is there any other UI break because of that plugin?
thanks
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simplificarenet
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August 9, 2023 at 8:02 pm
Hi Rio,
I don’t see any other glaringly obvious UI issues so far. I’m fairly fresh at using EE and have only just started creating events and learning the ropes.
So far so good! Thanks!
Michael
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efirstaid
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August 22, 2023 at 9:52 pm
I am also having this issue, Is there an easy way for me to establish what plugin may be the issue, i am new to this also.
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simplificarenet
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August 23, 2023 at 5:51 am
Easiest thing to do is disable all plugins then re-enable them one at a time checking the UI as you go.
Michael
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