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Adam
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July 26, 2017 at 6:26 am
Hello,
Is there a workaround for this:
We offer events which last a school term (example 1st Aug to 30thOct)
We offer tickets with different pricing such as:
A: Single child – $25
B: x 2 children – $40
C: Family (assume 3 children)
Total number of max spaces (children = 16)
We are currently using a different ticket manager plugin and are having to check 3 times a day ticket sales to ensure that customers havent taken up all the spaces set by A, B or C making them ‘sold out – not available’ as we can only guess amounts of what type (A,B,C) sell per event.
It would work if we could set a single child as (1) ticket, 2 children as (2) tickets and family as (3) tickets and set a cap of spaces at 16 like needed. Any sales.
Can you see a solution?
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Tony
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July 26, 2017 at 8:41 am
Hi there,
You could just set those 3 options as ticket options within the event.
Set the overall limit on the datetime, that will be the total value of tickets you can sell for the event and if needed you can also set limits on each of the ticket options.
Then on the 2x child ticket and Family ticket you can use the advanced ticket options to set a minimum and maximum value for the tickets – http://take.ms/wRH5z
So in that example for the 2 children ticket, you can only select 2 tickets within the ticket selector (note you need to set the price in the editor per ticket).
Users can then select any combination of those tickets and the sales from each one will apply towards to datetime limit as a total.
Would that work?
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Adam
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July 26, 2017 at 9:08 pm
Thanks for the reply.
Having trouble getting my head around this to be honest.
The problem we have is that we dont really need to cap the single child, x 2 children or family (3 spaces). We just need to set a cap of 20 ‘places’ not ‘tickets’.
Example for a cap of 20 ‘spaces’ the combination of ‘space’ sales could be:
16 x single
2 x2 children
= 20 spaces – sold out
10 x single
2 x2 children
2 x family (3 spaces)
= 20 spaces – sold out
5 x family (3 spaces)
=15 spaces sold
=1 child, x2 child and family tickets still available
Hope you understand what I mean??
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Tony
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July 27, 2017 at 3:42 am
I do, and you the need the setup I mentioned above.
Like this – http://take.ms/razdR
Tickets grant access to a datetime, if you only have 1 datetime in your event then all your tickets grant access to that datetime. If there is a limit on the datetime you can sell any combination of available tickets up to that limit.
The limit on individual tickets allows for lower limits to be set on the tickets, lets say you have 5 VIP tickets as part of your overall 20, you can add another ticket and set a limit on that ticket of 5. THat means that again you can only sell 20 tickets total, but you can also only sell a maximum of 5 VIP ticket within that 20.
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Adam
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July 27, 2017 at 4:52 am
Thanks for the great info.
What happens if we had sold 15x single tickets (allowing 5 ticket sales left….
The someone comes in and buy 5 x2 children.
We then have a situation where we have 25 kids attending rather than the required 20?
Same would occur for family ticket where we assume a family is on average 3 kids.
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Tony
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July 27, 2017 at 5:20 am
Have you tested the above in EE?
The reason I ask is EE won’t allow you to do what you are asking, there aren’t enough spaces so EE firstly won’t show that amount of tickets and if it did would show an error when the qty is checked against the available spaces during the registration.
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Adam
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July 27, 2017 at 5:49 am
sorry for the confusion.
Im not sure how to setup a family ticket so it equates to (3 spaces – children) rather than just one ticket for each ticket sale.
Do you follow me?
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Tony
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July 27, 2017 at 5:57 am
You can’t setup a single ticket to equal 3, but you can set a minimum ticket qty creating a ‘Ticket Bundle’ so the user can only select a minimum (and possible a maximum) amount of tickets:
https://eventespresso.com/wiki/create-ticket-bundle/
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