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Ticket being created shows as free during payment process despite having a cost

Posted: August 6, 2014 at 7:47 am

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Jonathan Allsebrook

August 6, 2014 at 7:47 am

Hi,

We had a strange issue this morning where a ticket that was created on an event had a price associated with it but when adding a registrant to that ticket it said the cost was 0 cost even though it had a cost associated with it.

Is this a known potential bug and is there anyway of looking at a log to see where it went wrong?

Thanks


Lorenzo Orlando Caum

  • Support Staff

    •

August 6, 2014 at 1:06 pm

Hello,

Could you share a link to an event so we can take a look at this issue?

If you do not want to share this link here in our support forums then please email the link to the email address below and also include a link to the support post.

support [at] eventespresso.com

Thanks!

—
Lorenzo
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Status: closed

Updated by Lorenzo Orlando Caum 10 years, 3 months ago ago

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