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Ticket Assignment Manager CSS BUG

Posted: April 10, 2023 at 12:16 am

Viewing 8 reply threads


swobx

April 10, 2023 at 12:16 am

Hello,
in the “Ticket Assignment Manager” popup Field, i cant assign a ticket because the css is wrong. Its on position: absolute, when i change it to “relative” the buttons are here again.

Absolute:
absolute
Relative:
relative


Sam

  • Support Staff

April 10, 2023 at 3:16 am

Hi Fabian,

Thank you for contacting us today.

I can see that you are using an older version if the plugin.

Can you update the plugin to the latest version(V 5.0.3) to see if that helps.

Thank you.


swobx

April 10, 2023 at 12:18 pm

no, i use Version Version 5.0.3.p


Sam

  • Support Staff

April 11, 2023 at 12:21 am

Hi,

I’ve checked again and can see 4.10.9: https://tinyurl.com/22yzdnpw

Can you please reinstall the latest version for a better result.


swobx

April 11, 2023 at 12:05 pm

Hello,

the problem ist still there. I push not the test site to my live environment.
Now you can see, its the last version of your plugin.


Tony

  • Support Staff

April 11, 2023 at 12:54 pm

Hi there,

I’m not getting any issues with Ticket Assignment Manager (TAM for short):

https://monosnap.com/file/BrEJ0CMS4z2qrWNbAT7e4gNMktL74F

Can you walk through the steps to reproduce this, please? Looks like the images above have been removed so I c an’t view those.


swobx

April 12, 2023 at 1:42 am

This reply has been marked as private.


Tony

  • Support Staff

April 12, 2023 at 9:01 am

Hi there,

Strange, I’m not getting the same issue: https://monosnap.com/file/GtyWYDhQrLAizOqFXAGLqW9Ou7ZJDW

I’ve request some feedback from one of our developers to see if they can spot anything here.


Brent Christensen

  • Support Staff

April 12, 2023 at 10:54 am

Hi swobx,

I’m Event Espresso’s lead dev. The reason for the absolute positioning is because of the way that table’s layout is changed for mobile devices. The real mistake is that I failed to protect that table from other plugins applying position: relative; to all HTML table elements, which I’m assuming is the case for your site and why no one else can replicate the issue.

I’m applying a fix for this in our core plugin, but for the time being, you can add the following anywhere to your site’s CSS that will get picked up in the admin:


table.ee-ticket-assignments-manager {
  position: unset;
}
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