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This transaction has been declined (code: 207)

Posted: February 8, 2016 at 12:06 pm

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Maria Fernanda Valencia

February 8, 2016 at 12:06 pm

Hi, I´m having problems in payments in my website:

https://www.aem-woodlands.org/eventos

When I put all the payment information the transactions gives error 207.

What could it be the problem?

Thanks!


Josh

  • Support Staff

February 8, 2016 at 1:22 pm

Hi Maria,

The 207 code usually means the gateway sent an Invalid merchant ID. Are you using Moneris or another gateway?


Maria Fernanda Valencia

February 8, 2016 at 1:33 pm

I´m using Authorize.net, so maybe is a problems with them?


Josh

  • Support Staff

February 8, 2016 at 1:41 pm

Possibly, there’s a bit more info from the Authorize.net on the 207 error that may help shed some light on what’s going on:

This error code applies only to merchants on FDC Omaha. The merchant account is closed.

I can advise contacting Authorize.net and see if the merchant account is indeed closed and what to do to open it if that’s the case.


Maria Fernanda Valencia

February 8, 2016 at 1:46 pm

Thanks a lot!


Josh

  • Support Staff

February 8, 2016 at 1:50 pm

You’re welcome Maria.

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