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Joan Peters
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February 17, 2015 at 5:29 pm
Hi there,
The “This ticket is taxable” in advanced settings is missing – no check box or words. Makes it hard to add tax. Can anyone help me out please?
website is http://www.petersed.com
I’m running WP4.1 and my Event Espresso is entirely up to date.
Thanks
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Dean
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February 18, 2015 at 6:01 am
Is it possible to get your login details in order to look into this?
If so, please send them via https://eventespresso.com/send-login-details/
NOTE: login details need to be Admin level
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Joan Peters
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February 20, 2015 at 11:12 am
Hello? I sent my info in on the 18th. Can someone please get back to me. The client has just renewed her support license and is anxious for a resolution. At the moment payments are happening with no tax…this won’t work. Thanks.
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Dean
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February 22, 2015 at 11:46 pm
Hi,
Sorry for the delay in getting back to you.
In the Pricing menu you have two “taxes” GST and Sales Tax, both set to 5% Discount.
Because none of the Pricing Types here are set to Regional or Federal(National) taxes, the plugin believes there are no taxes added and therefore will not show the “this is a taxable ticket option”.
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