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"This ticket is taxable" missing…

Posted: February 17, 2015 at 5:29 pm


Joan Peters

February 17, 2015 at 5:29 pm

Hi there,
The “This ticket is taxable” in advanced settings is missing – no check box or words. Makes it hard to add tax. Can anyone help me out please?

website is http://www.petersed.com
I’m running WP4.1 and my Event Espresso is entirely up to date.

Thanks


Dean

February 18, 2015 at 6:01 am

Is it possible to get your login details in order to look into this?

If so, please send them via http://eventespresso.com/send-login-details/

NOTE: login details need to be Admin level


Joan Peters

February 20, 2015 at 11:12 am

Hello? I sent my info in on the 18th. Can someone please get back to me. The client has just renewed her support license and is anxious for a resolution. At the moment payments are happening with no tax…this won’t work. Thanks.


Dean

February 22, 2015 at 11:46 pm

Hi,

Sorry for the delay in getting back to you.

In the Pricing menu you have two “taxes” GST and Sales Tax, both set to 5% Discount.

Because none of the Pricing Types here are set to Regional or Federal(National) taxes, the plugin believes there are no taxes added and therefore will not show the “this is a taxable ticket option”.

The support post ‘"This ticket is taxable" missing…’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Dean 4 years, 8 months ago ago

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