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This registration step could not be completed. Please refresh the page an…

Posted: May 21, 2015 at 7:21 am

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Roel

May 21, 2015 at 7:21 am

Since yesterday I suddenly get the error “This registration step could not be completed. Please refresh the page and try again.” When you refresh you do get the payment options but selecting one give’s the same error.

I did not install any update’s. So I’ve updated Event Espresso unfortunately the error still exists. Deactivated all external payment options neither was a solution.

I’m talking about the website http://www.europeanasbestosforum.org/.

Thanks


Tony

  • Support Staff

May 21, 2015 at 7:32 am

Hi Roel,

Your site is running out of memory and throwing this error:

Fatal error: Allowed memory size of 96468992 bytes exhausted (tried to allocate 18286403 bytes)

Start by following the steps here:

https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

You’ll need to edit/add a rule within wp-config.php to increase the memory limit set on your server (if your host allows), for example:

define( 'WP_MEMORY_LIMIT', '128M' );

If you add that do your registration work once again? (Note if you are unsure how to do this I would recommend contacting your host to have them up the limit for you)


Roel

May 21, 2015 at 8:59 am

Tony,

Thank you sooo much!
Problem solved!

You are the hero of the day!

Thanks

Roel


Tony

  • Support Staff

May 21, 2015 at 9:31 am

Your most welcome, Roel.

I’m glad you back up and running 🙂

Any further problems just let us know, have a great day.

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