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This registration step could not be completed. Please refresh the page (2)

Posted: February 12, 2016 at 8:38 am

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Rocanbilly

February 12, 2016 at 8:38 am

Hi EE4 Team – encountering an issue when registering:
This registration step could not be completed. Please refresh the page and try again.

I had it all working and had tested the registration multiple times and everything was working fine. I did not updated any plugin. I did how ever add “https” but am unsure as to why that would cause a problem.

I have disabled all plugins to see if anything was interfering with EE4 but it did not fix the problem. If I refresh the page as it says to do when trying to register it does go through and sends the message and sends the user to the Thank You page.

You can try and register here and you will be able to view the issue.


Lorenzo Orlando Caum

  • Support Staff

February 12, 2016 at 9:22 am

Hi Rory,

Thanks for getting a head start on troubleshooting.

If you recently added HTTPS, then you’ll also want to ensure that your WP dashboard (WP-admin) is secured via HTTPS. An easy way to do this would be to enable the option to secure the dashboard through the WP HTTPS plugin.

Could you give that a try and share feedback?


Lorenzo

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