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This registration event could not be completed. Please refresh the page and try

Posted: April 10, 2017 at 11:01 am

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brewmaster

April 10, 2017 at 11:01 am

Hello, I just installed EE4 from WordPress, activated payments for iDEAL with Mollie, added API from Mollie and all appears to be in order. When I try to buy a ticket for my event (in draft form using WP) I get this error. Searched others with this error, but all the previous conditions seem more complex than my situation. Hopefully you have some ideas to resolve it. Please note all of this has been done in the last hour or two.


Josh

  • Support Staff

April 10, 2017 at 12:26 pm

Hi brewmaster,
The “registration could not be completed” error usually indicates that the server is running out of memory. You can increase the amount of memory available for WordPress by following this guide:
​http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
You can use an [FTP client][1] and [a text editor][2] to edit the site’s wp-config.php file:
[1]: http://codex.wordpress.org/FTP_Clients
[2]: http://codex.wordpress.org/Editing_Files#Acceptable_External_Editors
This will avoid potential errors with recording the registration data due to your server running low on memory.

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