|
SocialiteVIP
|
May 1, 2014 at 1:06 pm
Hey guys,
So here’s the deal. I have event espresso installed to work with my membership system. Usually when not logged in, I go to events tab. Click guest list button and it will automatically take me to a secondary page where it will prompt you to login or register before you can continue in EE.
“You are not logged in.
Before you can reserve a spot, you must register.
If you are a returning user please Login
New users please Register”
But instead, every time I am not logged in and i try and click on guest list button I get taken to this error page instead
http://www.socialitevip.com/event-registration/?ee=438
“This event has expired or is no longer available.”
No matter where I click from or what event I click on, it says the same thing. I have tried looking through all the settings and have yet to find something that would cause this. Please help me out
|
|
SocialiteVIP
|
May 1, 2014 at 1:42 pm
The funny thing is if you are already a member that’s “logged in” everything works perfectly, like a charm. But if you are not already a member and click the registration button it will give you the error message
|
|
Lorenzo Orlando Caum
|
May 1, 2014 at 2:08 pm
Hello,
What is the registration end date on this event?
Also, are you viewing this event with a WordPress admin account or another account that does not have a role of administrator?
—
Lorenzo
|
|
SocialiteVIP
|
May 1, 2014 at 2:29 pm
What? No, this is not happening on one event. It’s happening on all events. At any time, every time. And soon as you click the register button.
And again, As I mentioned. I Completely log out of all accounts including admin and subscriber.
If you follow the steps you can see for yourself.
I log out of all user accounts of any type.
I go to socialitevip.com > click guest list tab (which takes me to EE registration page) > the click guest list button on any event (customized registration button).
Then I get this error message****
>http://www.socialitevip.com/event-registration/?ee=438
“This event has expired or is no longer available.”
The website is supposed to understand you are a new user and prompt you to login or register a new account
|
|
Lorenzo Orlando Caum
|
May 1, 2014 at 2:45 pm
Hello,
I understand that there is an issue and I’m trying to determine what is causing it.
Where can I find your events list page?
It should be this page but it does not load:
http://www.socialitevip.com/event-registration/
—
Lorenzo
|
|
SocialiteVIP
|
May 1, 2014 at 2:54 pm
My apologizes. You can view it the event registration page at
http://www.socialitevip.com/events/
|
|
SocialiteVIP
|
May 1, 2014 at 3:03 pm
Let me know if you want administrator user name and pass. If you create a login I will change your user priveleges. Either way
|
|
Lorenzo Orlando Caum
|
May 1, 2014 at 7:34 pm
Hello,
Could you please create a temporary WordPress admin login so I can take a closer look at this issue?
Please share that temporary login through the secure link below:
https://eventespresso.com/send-login-details/
To prevent delays in troubleshooting, be sure to double check your information on the form before submitting.
The submit button for the form appears after you have answered “Yes” to the last question.
Thank you.
—
Lorenzo
|
