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The merchant login ID or password is invalid or the account is inactive.

Posted: September 22, 2015 at 11:54 pm

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dreamwoman12

September 22, 2015 at 11:54 pm

Everytime I test the page I get a error saying ” The merchant login ID or password is invalid or the account is inactive. (code: 13)”… everytime I try without test I get a separate error message. Please help. Authorize.net says everything is working on their end…


Tony

  • Support Staff

    •

September 23, 2015 at 4:08 am

Hi there,

I have replied to your support token with further details, please reply there and we can investigate this further.
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Status: closed

Updated by Tony 9 years, 2 months ago ago

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