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Jarred
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October 14, 2015 at 7:53 pm
We are completely blocked from logging into website at this very moment. Last time it worked was 2 hours ago from the time of this support forum post.
Step 1: Go to wp-admin login page.
Enter username & password
Click Login
Then obviously we should see the WordPress dashboard to work on the backend of the website.
However, this is the message we get INSTANTLY after clicking LOGIN button to LOGIN to our wordpress website.
/* Here is the error message. */
The EEM_Payment model can not be loaded before the “AHEE__EE_System__load_espresso_addons” hook has been called. This gives other addons a chance to extend this model. EEM_Base – __construct – 372
/* END OF ERROR MESSAGE */
Please help, we have 3 events this weekend that people are trying to register for. Thanks.
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Jarred
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October 14, 2015 at 8:03 pm
Also, in case it helps anyone who can help us fix this issue.
The only two things we did different this evening were the following:
1. Sent a batch email to people registered for a Fall Art camp in the morning.
2. Download a CSV registration report for that Art Camp tomorrow so we could have a check in list with parents phone numbers.
Thanks
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Josh
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October 14, 2015 at 8:26 pm
Hi Lisa,
Has anyone made any edits to any of the files in Event Espresso 4 since it was last working?
You can restore the WordPress dashboard by deactivating all of the plugins, then you reactivate the plugins one by one. Here’s a link to some instructions that you can follow to deactivate all of the WordPress plugins. Before you reactivate Event Espresso, I can advise re-installing a fresh copy of the plugin, which you can download a fresh copy from your account page.
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