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Walter Mogane
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September 13, 2016 at 2:58 am
Hi
Please assist: I get the above error message whenever I try to use the event espresso iPhone app. I cannot log in at all. Also, please clarify if I should use the Event Espresso or Event Espresso HD app.
Thanks
Walter
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Tony
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September 13, 2016 at 5:28 am
Hi Walter,
If you are using EE4 you should be using this app for iOS – https://itunes.apple.com/gb/app/event-espresso-4/id1095432613?mt=8
Which version number of Event Espresso and WordPress are you using?
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Walter Mogane
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September 13, 2016 at 6:04 am
Hi Tony
Thanks for the feedback. I have now installed EE4 app. I still cannot log in. Please confirm what is the URL that I should put at the login screen. i thought it was mydomain.com/wp-admin (example).
I’m using EE4 and WordPress 4.6.1.
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Walter Mogane
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September 13, 2016 at 6:05 am
For event espresso, the exact version I’m using is 4.9.11.p.
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Tony
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September 13, 2016 at 6:34 am
You would just put your sites home url, in your example mydomain.com
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Walter Mogane
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September 13, 2016 at 8:12 am
Thanks, I just typed in mydomain.com (in my example). Then I use my wordpress username an password that I use to login into my admin area.
I get an error: credentials mismatch, check login ID or password.
Maybe it has to do with the message I get after I log into my admin area on my computer:
Event Espresso recommends PHP version 5.4.44 or greater for optimal performance. You are currently running version 5.3.29.
In order to update your version of PHP, you will need to contact your current hosting provider.
For information on stable PHP versions, please go to http://php.net/downloads.php.
Please advise.
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Tony
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September 13, 2016 at 10:51 am
This should not be an issue with your PHP version.
The notice you see is a recommendation as PHP 5.3 is now eol and no longer receives any updates.
Can you send temporary login details so I can test this please, you can use this form:
https://eventespresso.com/send-login-details/
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Walter Mogane
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September 28, 2016 at 2:13 pm
Hi Guys
I still cannot use the mobile app.
I was trying to update my plugins today and I got this message when I try to activate the Event Espresso – Ticketing add-on:
‘Warning: require_once(EVENT_ESPRESSO_PLUGINFULLPATHincludes/functions/database_install.php): failed to open stream: No such file or directory in /home2/huntingm/public_html/events/wp-content/plugins/espresso-recurring/espresso-recurring-events.php on line 104’
Please assist
Thanks
Walter
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Josh
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September 28, 2016 at 2:47 pm
Hi Walter,
You probably should remove and not install any EE3 add-ons. Only EE4 add-ons should be installed on your site.
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