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THANK YOU PAGE – not correctly displayd

Posted: November 28, 2014 at 3:01 pm

Viewing 8 reply threads


francesco prandoni

November 28, 2014 at 3:01 pm

Hi,
I tried to find a solution in the blog w/o success.
My THANK YOU page is not displayed the way I set it up in WP.
It displays, what I think it is a standard return url page with PAyment Overview and id# (see below). I set up my THANK YOU page in WP with different verbiage (and w/o Payment details or ID#).
Thanks

Payment Overview
Tom Smith,
Thank you! Your registration is confirmed for Aruba 2015
Your Registration ID: 2-5478ecf973f3c
A confirmation email has been sent with additional details of your registration.

Event Espresso version 3.1.36.P
WordPress version WP 3.8.5
Settings
Home URL http://doc-events.com/rhs2
Site URL http://doc-events.com/rhs2
Registration Pages
Event Page #21 – http://doc-events.com/rhs2/?page_id=21
Payment/Thank You Page #2128 – http://doc-events.com/rhs2/?page_id=2128
Transaction Notification Page #1582 – http://doc-events.com/rhs2/?page_id=1582
Cancel Return Page #2546 – http://doc-events.com/rhs2/?page_id=2546
Server Environment
PHP Version 5.2.17
Server Software Apache
WP Max Upload Size 32 MB
Server upload_max_filesize 32 MB
Server post_max_size 33 MB
WP Memory Limit 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
WP Debug Mode No
Espresso Logging Log directory is writable.
PHP Sessions
Session save path does not exist – contact your host to resolve the problem.
Session name PHPSESSID
Remote Posting/IPN
fsockopen/cURL Your server has fsockopen and cURL enabled.


Lorenzo Orlando Caum

  • Support Staff

November 28, 2014 at 3:14 pm

Hi,

You would need to setup templates to handle that change. It can’t be made through the WordPress dashboard.

See this page:

https://eventespresso.com/wiki/put-custom-templates/

Then go to this location using an SFTP or FTP login:

/wp-content/plugins/event-espresso/templates

Download all of the templates from the location above.

Then browse to this location:

/wp-content/uploads/espresso/templates

Now upload all of the templates that you downloaded before.

Now you can edit the template files for the thank you page. That page content is controlled by the payment_overview.php template.

Edit it to remove the content that you do not need and save changes.


Lorenzo


francesco prandoni

November 28, 2014 at 3:21 pm

Thanks Lorenzo.
I used the same template / site last year and I didn’t go thru the Template modification. Is it possible to do it through CSS. I used Custom CSS plug in to override some of the EE settings


Lorenzo Orlando Caum

  • Support Staff

November 28, 2014 at 7:44 pm

Hi,

The Event Espresso thank you page uses a WordPress page that has a shortcode on it. That shortcode information comes from the payment_overview.php template.

Some elements on the thank you page can be hidden using CSS. However, new content cannot be added using CSS.


Lorenzo


francesco prandoni

November 28, 2014 at 7:52 pm

Lorenzo,
i will buy a token. I need to fix my registration page, now I cant display the thank you page at all. I have uploaded the /templates but can’t change the php.


Lorenzo Orlando Caum

  • Support Staff

November 28, 2014 at 8:49 pm

Hi, I sent a reply to your priority support request.

We need to restore one of the shortcodes to restore registrations on your site before we can work through the list of changes.


Lorenzo


francesco prandoni

November 28, 2014 at 9:43 pm

Yes please fix it.
Anyway the Reg was working before with the code
[SINGLEEVENT single_event_id=”loc-cabos-incentive-2013-2-509ec3cc26d06″]
that it is used in the REGI page.


francesco prandoni

November 28, 2014 at 9:44 pm

I replied to yr email. didn’t notice it was a noreply@.


Lorenzo Orlando Caum

  • Support Staff

November 29, 2014 at 1:38 pm

Hi, I sent a reply. Please reply to that email privately instead of posting here to the support forums.

Thanks


Lorenzo

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