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Thank You page error (2)

Posted: October 31, 2017 at 12:22 pm

Viewing 8 reply threads


rbschool

October 31, 2017 at 12:22 pm

My thank you pages are showing up as below. Help please!

Error on site


rbschool

October 31, 2017 at 12:23 pm

error on page


Josh

  • Support Staff

October 31, 2017 at 12:29 pm

Hi there,

If you edit the Thank You page on your website does it have an option that allows you to switch page templates? If not, can you post a link to your website or post a link where we can download a copy of the active WordPress theme?


rbschool

October 31, 2017 at 10:53 pm

There is a template selector. It has options for default and contact form.

The theme is RocketTheme’s Cerulean. However, we are going to be updating within a month. Haven’t selected a new theme, but we’re looking at Visual Composer compatible themes.


Tony

  • Support Staff

November 1, 2017 at 4:06 am

If you can link us to the thank you page for a test registration we may be able to provide some CSS to force the theme to output the content correctly in the mean time.

Just to note, Event Espresso is not compatible with Visual Composer, you can use the EE shortcodes within VC, but not edit all of the layout using VC.


rbschool

November 1, 2017 at 2:06 pm

is there another page builder that does work with EE4?


Josh

  • Support Staff

November 1, 2017 at 2:14 pm

It depends. May I ask what exactly are you looking to do with a page builder, with Event Espresso 4?


rbschool

November 1, 2017 at 2:55 pm

just page layout control. Uniformity across school sites. nothing major.


Josh

  • Support Staff

November 1, 2017 at 3:05 pm

You might check out iThemes builder. I’ve heard that its layouts can be used on custom post types.

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