Support

Home Forums Event Espresso Premium Thank you page + confirmation emails not working

Thank you page + confirmation emails not working

Posted: July 8, 2013 at 11:04 pm

Viewing 2 reply threads


African Drumming

July 8, 2013 at 11:04 pm

Hi Team

Hope you can help – been going around in circles here. Don’t know how many times I’ve tripple checked the settings :l

Two problems:
1. After registration, the thank you page does not show
2. After registration, the confirmation email does not get sent

Thanks for your time!
Krystal

Registration page: http://test.africandrumming.com.au/classes/african-drumming/djembe-classes/st-kilda-classes/register-for-st-kilda-classes/

Thank you page: http://test.africandrumming.com.au/classes/african-drumming/class-and-event-bookings/thank-you/


Josh

  • Support Staff

July 9, 2013 at 8:52 am

Hi there,

I checked on this and it looks like the page that should be set up to handle the registration process is not set up correctly. What you’ll need to do is set up a page with the [ESPRESSO_EVENTS] shortcode and set it to be the Main registration page in Event Espresso>General settings under Page settings.

There is more information about how to set up the basic Event Espresso pages in the documentation:

https://eventespresso.com/wiki/the-basic-settings/#page


African Drumming

July 10, 2013 at 8:35 pm

Thanks!

Viewing 2 reply threads

The support post ‘Thank you page + confirmation emails not working’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso