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Test Email Sending Bizarre Message

Posted: April 26, 2023 at 10:36 am

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ClaireWestonCCLR

April 26, 2023 at 10:36 am

I have a custom email confirmation message that works perfectly when we actually run test registrations. However, when I try and send the test message from here: https://prnt.sc/slzq5O9-Mfe7 we receive some random message from Event Espresso referencing Luke Skywalker and his preferences. Not at ALL the template that we have set up. (though we’d love to have him attend.) We need to be able to send test emails that actually show us the real content. Please advise.


Tony

  • Support Staff

April 26, 2023 at 10:38 am

Hi there,

The test emails use dummy data, we don’t pull in your registration data to use within previews for a few different reasons.

If you want to view an actual registration email you’ll need to add a registration to the event and trigger the message based on that registration.

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