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evidencegroupe
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June 14, 2017 at 9:49 am
Hello,
I have created a new tax rate and it does not work (displays 0€).
The default 15% (federal tax) didn’t work either.
Thank you
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Tony
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June 14, 2017 at 11:09 am
Hi there,
Can you provide further details, please?
For example, have you set the ticket to be taxable within the event?
Can you link us to event so we can see what happens?
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evidencegroupe
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June 15, 2017 at 2:13 am
OK, the french translation is very poor so I didn’t know what the checkbox was for. I have checked the box and the tickets have been locked and duplicated (one with VAT included another VAT included) plus the order reciept does not work anymore (blank page with no php error).
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Tony
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June 15, 2017 at 3:33 am
I have checked the box and the tickets have been locked and duplicated (one with VAT included another VAT included)
If you change the price of the a ticket that has registrations assigned to it, the original ticket is archived and a duplicate created with your changes. THe reason for this is to maintain the relationship between the current registrations and the ticket they registered onto.
plus the order reciept does not work anymore (blank page with no php error)
Anymore? So it worked previously?
If you go to Event Espresso -> Messages -> Default message templates -> Receipt.
Do you see the receipt content there or are the fields empty?
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