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asse2014
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August 2, 2023 at 1:07 pm
System is sending 2 confirmation emails to the registrant. One to the primary registrant (Group Event Registration Details) and one to the registrant (Your Event Registration Details) even though only 1 person is registered (myself). How can I stop this from happening?
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Tony
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August 2, 2023 at 2:38 pm
Hi there,
THe Primary Registrant context is intended to be an additional email, so if you only want one email then you can disable the Primary Registrant context.
Event Espresso -> Messages -> Default Message Templates.
Find Registration Approved and click on the Primary Registrant link.
Then at the top of the page you’ll see a toggle switch and it will show:
The template for Primary Registrant Recipient is currently active.
Click that toggle to disable it and retest.
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