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lisabussett
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April 6, 2017 at 2:32 pm
I’ve been trying to switch to PayPal Express but when we get to the “Proceed to Finalize Registration” button we get this error message:
“An error has occurred:
It appears the Off Site Payment Method was not configured properly.
Please try again or contact XX for assistance.”
I have gone through and taken out extra spaces; triple checked the API username, password, and signature; and gone over your “PayPal Express Payment Gateway” documentation with a fine-toothed comb. Still can’t get it to work.
What am I missing? We are running version 4.9.36.p.
Thank you.
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lisabussett
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April 6, 2017 at 2:34 pm
I’ve been trying to switch to PayPal Express but when we get to the “Proceed to Finalize Registration” button we get this error message:
“An error has occurred:
It appears the Off Site Payment Method was not configured properly.
Please try again or contact XX for assistance.”
I have gone through and taken out extra spaces; triple checked the API username, password, and signature; and gone over your “PayPal Express Payment Gateway” documentation with a fine-toothed comb. Still can’t get it to work.
What am I missing? We are running version 4.9.36.p.
Thank you.
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Josh
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April 6, 2017 at 3:27 pm
Hi there,
A good first thing to check is make sure that Debug Mode On? is set to No on the Event Espresso > Payment Methods > PayPal Express settings page.
Another thing to verify is the server has the PHP cURL module enabled.
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