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Surcharge on All tickets / Postage Cost

Posted: August 5, 2015 at 7:53 am

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Marcus

August 5, 2015 at 7:53 am

We would like to charge the client a fixed fee per transaction regardless of the number of tickets. Essenetially will either be a postage cost or a print at home fee.

Is this possible as I can only see how to apply a surcharge per ticket, not per transaction, ..and of course posting 8 tickets should not incur 8 instances of the postage charge.


Dean

August 6, 2015 at 6:29 am

Hi,

At the moment we only offer surcharges per ticket, not per transaction. this feature may be added in the future but we have no roadmap for it currently. I’ll certainly add your +1 to the feature request.


Marcus

August 6, 2015 at 10:22 am

I don’t understand how this can not me a standard piece of functionality, …not all tickets are e-tickets so surely a postage fee is a standard piece of functionality for selling a physical product online.

This is really a huge problem for us as we have invested a lot of time and money in using EE …and other than this issue it is perfect, but the client is furious.

Is it possible to pay to have this added in by a developer, …or something that allows us to add a single amount charge to each order.

What we are actually trying to do is to charge £1.50 to print the tickets or £2.50 for postage.

The client thought that maybe we could make a new ticket type called ‘print tickets’ which by default is £1.50 which they add to the cart with the tickets, ..but this would need to be forced to be set to a quantity of 1 ..and I do not think this is the best option.

Please help.


Brent Christensen

  • Support Staff

August 7, 2015 at 11:30 am

Hi Marcus,

I wrote up some example code to do what I think you are looking for.

Unfortunately it won’t work with the current master branch of EE so you will need to pull this branch from our git repo to use:
https://github.com/eventespresso/event-espresso-core/tree/FET-6593-txn-surcharge

then add the following snippets to a custom plugin, or your theme’s functions.php file (assuming it’s not a commercial theme that you update, in which case, create a plugin for these snippets, so they don’t get deleted when you update)

Here’s the snippets: https://github.com/eventespresso/ee-code-snippet-library/blob/master/checkout/bc_ee_apply_transaction_surcharge.php

I’m assuming you are a developer since you stated you are working for a client, so this should be pretty straightforward for you to implement.

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