Support

Home Forums Event Espresso Premium Surcharge Display

Surcharge Display

Posted: August 9, 2022 at 2:05 pm

Viewing 1 reply thread


channingstrom

August 9, 2022 at 2:05 pm

I’ve read ” Displaying Surcharge in Checkout & Payment Option Page” from 2019. Is this still valid and required to change the display in Checkout? I want(and can’t imagine not wanting this but…) to say my ticket price is lower and a surcharge is required (like a necessary evil) I will always, on every page, every circumstance want to show the surcharge (and tax) separately. Please don’t ever show combined until necessary at the very end before taxation.


Joao Victor

  • Support Staff

August 12, 2022 at 3:00 pm

Hi there,

How are you?
We appreciate you reaching out! I am Joao from the Event Espresso team.

The surcharge is a kind of fee like a “shipping” charge for example. As taxes does not equal surcharge, they won’t be stated separately. The default behavior of Event Espresso is to include the surcharge on the ticket’s price. We recommend hiring a developer to implement this change in case you really need different behavior.

Sincerely,
Joao

Viewing 1 reply thread

The support post ‘Surcharge Display’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso